Robert Oschler • over 1 year ago
Contest entry in danger due to bugs in the Alexa platform.
I want to make a record that as of today I have lost nearly 2 days due to bugs in the Alexa and AWS/Lambda platform, 2 days I could not afford to lose. There have been numerous intermittent and fatal failures with the Alexa servers being unable to contact our server and reporting randomly INVALID_RESPONSE errors when contacting my server, yet my server logs show absolutely no activity. I know the server is working because any other request I make to it works fine. Only Alexa has trouble contacting it and now it has started throwing off other errors indicating corruption in some of the data tables related to my skill and/or account on the Alexa/AWS side..
All of these problems trace back to severe flaws in the Alexa architecture's invocation name dispatchers. For some reason I have hit this problem hard and it has completely incapacitated my app and halted development. I have tried everything possible and as of now I am dead in the water. As I said, it goes from working perfectly and then to not at all without warning. Now everything has degraded to no response at all making development impossible. At this point I am beginning to suspect my entire Alexa and/or AWS account is broken. It is just too time consuming to create a brand new Alexa Skill and Lambda function pair over and over, just to have it work perfectly for about a 1/2 hour, begin to degrade, and then totally fail again. I have gone through that entire process nearly 4 times now and tried many other variants just to get things working again.
For several lengthy unanswered posts on this subject that describe in detail the problems I am having, please search the official Alexa Skills forum for the post titled:
"Alexa is using the wrong skill ID when making requests (urgent: contest deadline looming)"
I'd post a link but I'm afraid it will get this post held for moderation. Note, it would have been nice if some staff had been assigned to monitor the official forum more closely right before the deadline of a contest directly related to Alexa skills.
As it is, as of right now, I am looking at a year and half worths of work on my favorite voice app platform going down the drain. There are many words to describe this current situation, "fair" isn't one of them.
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